Functieomschrijving:

What are you going to do? 

As a Business Analyst you monitor trends and translate them into advice and concrete actions for existing initiatives or initiate new strategic projects. You act as an advisor to the team and other stakeholders to define and realize strategic objectives. As a Business Analyst you will be involved in strategic projects, take the lead by providing new insights, structuring issues and monitoring progress. 

Where will you work? 

Transavia's IT organization consists of around 180 colleagues. Together with them, you will provide the technology that helps Transavia give our passengers and colleagues a good experience in the journey they make with us. As a Business Analyst you will work in the commercial heart of Transavia, named Customer and Proposition domain. Within this domain you will join team API. This team is a DevOps team that supports both colleagues and passengers during flight (operations). The focus is building an entire API layer, mainly for commercial purposes. The team works mainly with API Backend Developers, a tester, a Scrum Master and a Product Owner. You will have a key role as Business Analyst.  

Spearheads within the team are automation and convenience for the end user (automate & simplify). As a link between Business and IT, you translate information between both perspectives and ensure system continuity and user support. 

More concretely:

• You are the reference for functional details (including other non-apps) for the development team, PO and business stakeholders; 
• You gather business requirements and write user stories with clear and complete acceptance criteria; 
• You refine user stories by identifying and analyzing potential conflicts or gaps; 
• You organize refinement sessions and update user stories after prioritization by the PO; 
• You proactively suggest functional solutions, workarounds, optimizations and improvements; 

Nice to haves: 

• You monitor and analyze customer feedback, and create bugs and/or user stories to address them; 
• You are the first point of contact for business questions and issues. You resolve non-technical tickets yourself and ensure proper follow-up of technical tickets; 
• You build KPIs to reduce production bugs over time;

Additional: 

• You provide functional support to end users and train new employees; 
• You assist testers in maintaining the non-regression suite and authorization matrix. You also assist with testing activities as needed; 
• You will support the PO in backlog prioritization, roadmaps, strategy and solution selection. 

Eisen:

Who are you? 

For this vacancy Business Analyst at Transavia you have a lot going for you, because: 

• You are curious and 'agile'; you thrive on change. We need this to become better and better at what we do and to move with the constantly changing world around us; 
• You are decisive, enthusiastic, responsible, friendly and you have that “touch of guts”; 
• You have experience as (internal or external) Strategy/ Business Analyst, (Business) Analyst, or in a similar role; 
• You are available for a minimum of 32 hours per week; 
• You have a good command of the Dutch and English language, both verbally and in writing; 
• You are willing to work on-call shifts; 
• You have experience with, or are willing to perform, GITC (General IT Controls) topics. 

Wensen:

• Atleast 2 days in the office

Arbeidsvoorwaarden:

Interesse?

Stuur ons dan uiterlijk 04 april 2025, voor 12.00 uur je recente CV + motivatie voor deze rol, samen met je beschikbaarheid/geplande vakanties en je all-in uurtarief excl. BTW.

Voor vragen over deze procedure kunt u contact opnemen met Thorbjorn Geenen